• Business
  • Investor Relations
  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055. Normal rate.
    BT AI Chat logo - opens in a new tab

    AI Search from Ask BT answers all your banking questions.

    - opens in a new tab

    See your account details quickly, call 0264 308 000 and you receive an SMS with the access link.

    You have reached the end of the results
    No results found
    Skip to main content

    Transilvania Bank. The Bank of Enterprising People

    See the exchange rate in the account

    BE STAR AT SHOPPING

    Star credit cards offer maximum flexibility for shopping. Star Forte allows interest-free installment payments, Star Gold comes with premium benefits, and Star Platinum offers exclusive advantages.

    PERSONAL LOAN

    YOU DECIDE
    WHAT DO YOU DO WITH THE MONEY

    LEI
    5,000 LEI250.000 LEI

    DOWNLOAD BT PAY

    EVERYTHING FROM THE APP, IN REAL TIME

    Live the moment, even when you do banking. You make payments securely, save money, or take out a loan of up to 120,000 lei for your plans. All from BT Pay.

    Round Up
    Savings account
    Term deposit

    ALL FROM BT PAY

    YOU SAVE AT YOUR OWN PACE

    Put money aside while you shop. Choose the rounding multiple, and for each payment you make with your debit card, the amount paid is rounded up to the chosen multiple and deposited into your Round Up savings account, which also earns interest.

    DOWNLOAD BT PAY

    YOU INVEST SIMPLER THAN EVER

    Your money does not stand still, it works for you. You can invest directly from BT Pay in 14 investment funds. The best part? You can start with small amounts, without needing to be a finance guru.

    BANK OF ENTREPRENEURIAL PEOPLE

    WE ARE
    BANCA TRANSILVANIA

    Banking is about people and trust. We support people who have the courage to do things right and to support Romania. We are involved in social and community projects. We are the largest bank in Romania and Southeast Europe and we believe that if Romania does well, BT does well too.

    Trending

    ONLINE SAFETY

    We know that online banking means many opportunities, but also risks. So protecting customers' money and data confidentiality are the foundation of each product or service of our bank. Practically, we design each one carefully with attention to details and empathy.

    FIT

    FIT: Finance Made Easy for Everyone is the BT financial education program through which we aim to explain money-related terms and expressions in a way that everyone can understand. It is an initiative designed on several pillars, intended to increase the level of financial literacy nationwide.

    Credit cardsExtra plans? Extra budget with the star credit card
    Apply online